Beauty & Wellness

Grow the business behind the experience.

Spas, personal care and wellness businesses grow when demand, retention and the guest experience work together. We help strengthen memberships and repeat visits, sharpen pricing and packages, build retail alongside services and put the systems in place so growth no longer depends on the owner being in every room.

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Our client in beauty and wellness.

A closer look at our work with a client in the sector: the challenge we were asked to solve, the work we led and what changed.

Karma 7

A 3X roadmap for a 17-year spa.

A full-service day spa and med spa in Plantation, Florida, with 17 years of loyal clients.

The challenge.

Karma 7 had 17 years of loyal clients and a strong reputation for service, yet revenue still rose and fell with the booking calendar. Growth depended on filling the next appointment. There was no system built to compound.

What we did.
  • Revenue Blueprint. We built it through The DI Platform. A DI Partner with Accenture experience led the diagnosis of the South Florida spa market, local competitors, Karma 7’s financials and its business model, with AI working through the data alongside the team. It produced a 3X revenue target and a sequenced 12-month roadmap to reach it.
  • Membership program. We rebuilt it from the ground up. We analyzed all 223 services by revenue per hour and repeat-visit behavior across salon, spa and med spa, so every tier earns its place.
  • Execution. We engineered the go-to-market behind it. We’re now executing that plan and bringing AI into every department of the business.
The outcome.

A 3X revenue target with a 12-month roadmap to reach it, and a rebuilt membership program designed to turn loyal clients into predictable, recurring revenue. AI integration is underway across every department.

Find the partnership for your stage.

We work with beauty and wellness businesses at every stage, from owner-led companies to established organizations and new ventures.

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Questions spa owners ask.

How can a med spa or day spa grow revenue without more bookings?

By earning more from the clients it already has. Spas grow when memberships, pricing and packages bring guests back on a schedule and retail sits alongside services. We build that system, from membership tiers and pricing to the go-to-market behind them, so revenue no longer rises and falls with the booking calendar.

How should a spa structure its membership program?

Around the services that earn the most per hour and the visits clients already make. For Karma 7, a 17-year day spa and med spa in Florida, we analyzed all 223 services by revenue per hour and repeat-visit behavior, then rebuilt the membership program from the ground up so every tier earns its place.

Can you help if growth still depends on the owner being in every room?

Yes. It is one of the main problems we solve in this sector. A dedicated DI Partner builds the plan with you, then puts the systems, people and AI tools in place so the business grows without the owner handling every decision.

What does the first year of a partnership with a spa look like?

It starts with a Revenue Blueprint: a diagnosis of your market, competitors, financials and business model that sets a revenue target and a 12-month roadmap. Then we execute the roadmap with your team. Karma 7’s plan targets 3X revenue, and we are now executing it and bringing AI into every department.

Where could your spa or wellness business go next?

Tell us about your business, your market and the next milestone you want to reach. We’ll explore where DI could help move it forward.

Book a Discovery

Free 20 minutes No Obligation

140+ clients across 13+ industries.

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