Cutting out the middlemen.
A Delaware-based supplier of PPE, safety and firearms equipment, selling direct.
- The challenge.
PPE, safety and firearms supply runs through layers of distributors and middlemen, and most customers buy once and move on. Attica set out to sell around the middlemen. Its owner was carrying every part of the business himself, from the largest government deals to individual online orders.
- What we did.
- Growth assessment. Through The DI Platform, we built a full 3X growth assessment across seven areas: financials, marketing, sales, product, service, pricing and technology. It produced 55 initiatives on a 12-month roadmap.
- Separate B2B and B2C plans. We split the growth plan into two, each with its own channels and targets. At the center is a recurring first-aid and compliance program designed to turn one-time buyers into accounts that buy all year.
- Who runs what. The goal we’re working toward:
- DI: we run the B2C channel, set up the B2B engine and handle operations.
- The owner: focuses on large B2B meetings and government contracts, where his time is worth the most.
- Execution. We’re now building the execution roadmap.
- The outcome.
A 12-month plan with 55 initiatives across seven areas of the business. The goal is separate B2B and B2C engines, with DI running the day-to-day so the owner can focus on the largest deals.